StarSlots Casino Privacy Policy

At Star Slots, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at starslots.com. We are committed to handling your data responsibly and transparently, in full compliance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our platform, you agree to the practices described in this document.

StarSlots Casino is a brand owned by Jupiter Gaming and operated by Jumpman Gaming Limited, registered in Alderney (registration number 1858). We hold a licence issued by the UK Gambling Commission (account number 39175) for customers in Great Britain, and we operate under the Alderney Gambling Control Commission for non-UK customers. Our services are available in English and exclusively in GBP.

Who We Are and How to Contact Us

We are the data controller responsible for your personal information. If you have any questions about how we handle your data, or if you wish to exercise your rights, you can reach our team through the following channels:

• General support: support@jumpmangaming.com
• Complaints: complaints@jumpmangaming.com
• Safer gambling enquiries: customercare@jumpmangaming.com

Please note that we offer email support only — there is no live chat available on our platform. Our team responds in English and will aim to address your enquiry as promptly as possible.

What Information We Collect

Here at StarSlots Casino, we may collect the following categories of personal data when you register, play, or interact with our services:

Personal Identification Data

• Full name, date of birth, and gender
• Email address and phone number
• Residential address and postcode
• Government-issued identification documents (for identity verification)

Financial and Transaction Data

• Payment method details (e.g. Visa Debit, Mastercard, PayPal, Skrill, Neteller, Paysafecard, Maestro, Pay by Mobile)
• Deposit and withdrawal history
• Bonus and promotional activity, including any star slots bonus or star slots free spins received

Technical and Usage Data

• IP address, browser type, and device information
• Login timestamps and session durations — including data generated via star slots login activity
• Pages visited, games played, and features accessed on our platform
• Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

We at StarSlots use the information we collect for several legitimate purposes. Our primary reasons for processing your data include:

• Account management: To create, maintain, and manage your account, including all star slots login access and authentication
• Legal compliance: To verify your identity in accordance with Anti-Money Laundering (AML) regulations and Responsible Gambling obligations
• Payment processing: To facilitate deposits (minimum £10) and withdrawals, and to process transactions via your registered payment methods
• Bonus and promotions: To administer offers such as our Welcome Loot Chest, Daily Wheel, Cash Giveaway, and our Club loyalty scheme
• Safer gambling: To monitor gameplay patterns and intervene where necessary to promote responsible gaming
• Service improvement: To analyse usage trends and enhance our platform's functionality and user experience
• Marketing communications: To send you relevant offers where you have provided consent — you may withdraw this consent at any time

Cookies and Tracking Technologies

Our StarSlots Casino platform uses cookies and similar technologies to improve your experience, maintain session continuity, and gather analytical data. Cookies are small text files stored on your device. We use the following types:

• Essential cookies: Required for the site to function correctly, including maintaining your star slots login session
• Analytical cookies: Help us understand how players interact with our services
• Marketing cookies: Enable us to deliver relevant promotional content, including information about star slots no deposit bonus opportunities where applicable

You can manage or disable cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect the functionality of our platform.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our agreement with you as a registered player
• Legal obligation: Compliance with UK Gambling Commission requirements and AML legislation
• Legitimate interests: Fraud prevention, platform security, and service improvement
• Consent: Marketing communications and non-essential cookies, where you have opted in

How Long We Retain Your Data

At Star Slots, we retain your personal data for as long as your account remains active and for a period of five years following account closure, in line with UK regulatory requirements. Financial transaction records may be retained for up to seven years to comply with HMRC and AML obligations. Where data is no longer required, we securely delete or anonymise it.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Payment processors and financial institutions (e.g. Visa, Mastercard, PayPal, Skrill, Neteller)
• Identity verification and fraud prevention providers
• Regulatory bodies, including the UK Gambling Commission and Alderney Gambling Control Commission
• ADR providers — eCOGRA (for UK customers) and AGCC (for non-UK customers)
• Game providers such as Pragmatic Play, Play'n GO, NetEnt, Blueprint Gaming, Big Time Gaming, Red Tiger, Eyecon, and Games Global (Microgaming)
• Other members of the Jumpman Gaming network, solely where necessary for operational purposes

Your Rights Under UK GDPR

Our StarSlots platform respects and upholds your rights as a data subject. You have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete data
• Erasure: Request deletion of your data where it is no longer necessary for the purposes it was collected
• Restriction: Ask us to limit the processing of your data in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for direct marketing purposes
• Withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at support@jumpmangaming.com. We will respond within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Security of Your Data

We at Star Slots implement robust technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include SSL encryption, access controls, and regular security assessments. While no online system can guarantee absolute security, we are committed to maintaining industry-standard protections at all times.

Restricted Jurisdictions

Our services are not available to residents of Non-Permitted Jurisdictions. We do not knowingly collect personal data from individuals located in restricted countries, including but not limited to the United States, Australia, France, Germany, Spain, and many others as specified in our Terms and Conditions. We also do not permit the use of VPNs to circumvent geographic restrictions.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in legislation, our practices, or the services we offer. When we make material changes, we will notify you via email or a prominent notice on our site. We encourage you to review this page periodically. Continued use of our platform following any changes constitutes your acceptance of the updated policy.

This Privacy Policy was prepared by StarSlots Casino, operated by Jumpman Gaming Limited, and applies to all users of starslots.com. For all enquiries, please contact our team at support@jumpmangaming.com.